Terra

A kitchen concept inspired by industrial elements. Celebrating architectural detailing combined with finishes rich in materiality. Showcasing post-industrial references the Metallum range is characterised by its prominent grain detailing, large scale metal hardware and strong textures.

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FBC London guarantees this item of it’s products for three years you can find conditions of guarantee below.

SUBJECT OF THE GUARANTEE

FBC London guarantees all of its kitchens, bathrooms, systems and single products, covering manufacturing defects of origin.

The guarantee is valid only with regard to purchases made through FBC London and consists of the substitution or repair, free-of-charge, of the defective elements ascertained upon testing and recognised as such by FBC London

FBC London shall activate the guarantee and send a certified form, filled out in every part, to the customer.

The customer shall verify that the form contains the correct data, a complete list of the acquired products, product sheets including technical features, and user maintenance instructions.

FBC Kitchen products are guaranteed for 3 years. The guarantee is valid as of the date of the fiscal receipt and/or the delivery note given to the customer. FBC London shall indicate possible installation delays. In anycase the guarantee commences after 6 months from the date of the delivery bill issued by FBC London.

The guarantee does not cover:

defects deriving from neglect or improper use of the product;
damages deriving from failure to follow user instructions, cleaning and maintenance
suggestions included in the product sheet;
variations in colour due to long term exposure to natural or artificial lighting on
lacquered or wood surfaces : some differences in colour and grain in wood
finishes and adjoining elements are possible;
damages caused by long term use of the product in unsuitable environments
with excessive heating or humidity or other abnormal climatic conditions.
The guarantee is not valid in case of:
damages caused by faulty installation or use of defective hydraulic and electrical
components by non specialised personnel;
damages arising from transport or installation when done by the customer;
products that have been dismantled, modified or repaired by the customer
without authorisation by FBC London;
damages on carcasses or elements which house electrical appliances not
provided by FBC London;
defects deriving from the use of goods produced by third-party suppliers and not
by FBC London.

The three-year guarantee is valid for all kitchens.

ELECTRICAL APPLIANCES
The electric appliances, which are independent from the kitchen composition where they are used, are provided with a guarantee certificate issued by the producer, to which the customer shall apply in case of need.